:root{--navy:#0a2a5e;--ink:#182c46;--muted:#64748b;--teal:#079b85;--blue:#1572e8;--line:#e3e9f0;--paper:#f5f7fb;--white:#fff;font-family:Inter,ui-sans-serif,system-ui,-apple-system,Segoe UI,sans-serif;color:var(--ink);background:var(--paper);font-synthesis:none}*{box-sizing:border-box}body{margin:0}button,input,textarea,select{font:inherit}button,a,input,select,textarea{outline-offset:4px}button,a{touch-action:manipulation}button{cursor:pointer}button:disabled{opacity:.6;cursor:wait}a{color:var(--blue)}h1,h2,h3,p{margin-top:0}h1{font-size:32px;letter-spacing:-1px;color:var(--navy);margin-bottom:10px}h2{font-size:19px;color:var(--navy)}h3{font-size:16px}p{line-height:1.65}small,.muted{color:var(--muted)}.brand{color:var(--navy);font-size:25px;font-weight:850;letter-spacing:-1px;text-decoration:none}.brand span{color:var(--teal)}.eyebrow{text-transform:uppercase;letter-spacing:2px;font-size:11px;font-weight:750;color:var(--teal);margin-bottom:14px}.btn{border:1px solid var(--line);border-radius:9px;padding:11px 17px;background:white;color:var(--navy);font-weight:650;display:inline-flex;gap:8px;align-items:center;text-decoration:none;justify-content:center}.btn.primary{background:var(--navy);border-color:var(--navy);color:white}.btn.accent{background:var(--teal);color:white;border-color:var(--teal)}.btn.small{padding:8px 12px;font-size:13px}.btn.link{border:0;background:transparent;padding:8px 0;color:var(--blue)}.btn:hover{filter:brightness(.96)}.actions{display:flex;gap:10px;flex-wrap:wrap;align-items:center}.login{min-height:100vh;display:grid;grid-template-columns:1fr 1fr}.login-story{background:var(--navy);padding:65px 10%;color:#d6e6fa;display:flex;flex-direction:column;justify-content:center}.login-story .brand{color:white;margin-bottom:70px}.login-story h1{font-size:48px;color:white;line-height:1.15;max-width:480px}.login-story p{max-width:460px;font-size:17px}.login-story .eyebrow{color:#65dac3}.login-benefits{display:grid;gap:20px;margin-top:35px}.benefit{display:flex;gap:14px;align-items:center}.benefit i{font-style:normal;width:34px;height:34px;background:#ffffff12;border-radius:8px;display:grid;place-items:center;color:#65dac3}.login-form{display:flex;align-items:center;justify-content:center;padding:40px}.auth-card{max-width:390px;width:100%}.auth-card h1{font-size:29px}.auth-card .brand{display:none}.auth-card form{margin-top:30px}label{display:block;font-size:13px;font-weight:650;color:var(--ink);margin-bottom:7px}input,textarea,select{width:100%;border:1px solid #d5dfeb;border-radius:9px;background:white;color:var(--ink);padding:12px}textarea{min-height:125px;resize:vertical}.field{margin-bottom:18px}.auth-card .primary{width:100%;margin-top:4px}.auth-footer{font-size:12px;margin-top:35px;color:var(--muted);line-height:1.7}.error{color:#b42318;font-size:14px;line-height:1.5}.shell{display:grid;grid-template-columns:235px 1fr;min-height:100vh}.sidebar{background:white;border-right:1px solid var(--line);padding:30px 20px;display:flex;flex-direction:column;position:sticky;top:0;height:100vh}.sidebar .brand{padding:0 10px}.sidebar .label{margin:32px 10px 13px;font-size:11px;letter-spacing:1.7px;text-transform:uppercase;color:var(--muted);font-weight:650}.nav{display:grid;gap:6px}.nav button{background:none;border:0;display:flex;align-items:center;gap:12px;text-align:left;border-radius:9px;padding:13px 14px;color:#556881;font-weight:600;font-size:14px}.nav button.active{color:var(--navy);background:#ebf2fb}.nav button svg{width:18px;height:18px}.sidebar-footer{margin-top:auto;padding:16px 10px 0;border-top:1px solid var(--line);font-size:12px;color:var(--muted)}.sidebar-footer strong{display:block;color:var(--ink);margin-bottom:5px}.workspace{min-width:0}.topbar{height:77px;background:white;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 42px;gap:15px}.account-chip{display:flex;align-items:center;gap:10px;font-size:13px}.avatar{width:33px;height:33px;border-radius:50%;background:#e7f6f2;color:#087b66;display:grid;place-items:center;font-size:12px;font-weight:750}.topbar select{width:auto;max-width:230px;padding:8px;font-size:13px}.content{padding:36px 42px;max-width:1400px;margin:auto}.page-head{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;margin-bottom:28px}.page-head p{color:var(--muted);margin-bottom:0;font-size:14px}.welcome{border-radius:14px;border:1px solid #d7e9ec;padding:28px;background:linear-gradient(120deg,#e8f1ff,#e8f7f0);display:flex;justify-content:space-between;align-items:center;gap:20px;margin-bottom:28px}.welcome h2{font-size:24px;letter-spacing:-.5px;margin-bottom:8px}.welcome p{font-size:14px;margin:0;max-width:530px;color:#4a607b}.stats{display:grid;grid-template-columns:repeat(3,1fr);gap:18px;margin-bottom:28px}.stat{background:white;border:1px solid var(--line);border-radius:12px;padding:22px}.stat .muted{font-size:13px}.stat .value{font-size:29px;color:var(--navy);font-weight:750;margin-top:12px}.stat .foot{font-size:12px;margin-top:6px;color:var(--muted)}.panel{background:white;border:1px solid var(--line);border-radius:12px;margin-bottom:24px;overflow:hidden}.panel-head{padding:21px 24px;display:flex;align-items:center;justify-content:space-between;gap:15px;border-bottom:1px solid var(--line)}.panel-head h2{margin:0}.panel-body{padding:24px}.table-wrap{overflow:auto}table{width:100%;border-collapse:collapse;font-size:13px}th{text-align:left;background:#fbfcfe;color:var(--muted);font-size:11px;text-transform:uppercase;letter-spacing:.8px;padding:14px 24px;font-weight:650}td{padding:20px 24px;border-top:1px solid 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h3{color:var(--navy)}.back{margin-bottom:18px}.ticket-layout{display:grid;grid-template-columns:minmax(0,1fr) 270px;gap:22px}.timeline{padding:24px}.message{border:1px solid var(--line);border-radius:10px;margin-bottom:20px;padding:19px}.message.staff{background:#f4f8ff;border-color:#dce6f6}.message.internal{background:#fff9e9;border-color:#efdfb0}.message-head{display:flex;justify-content:space-between;align-items:center;gap:15px;margin-bottom:12px;font-size:12px}.message-head strong{font-size:13px}.message-body{white-space:pre-wrap;line-height:1.7;font-size:14px;overflow-wrap:anywhere}.message-attachments{display:grid;gap:8px;margin-top:12px}.reply{padding:24px;border-top:1px solid var(--line)}.file-control{font-size:12px;padding:7px;border:0;max-width:280px}.reply label.check{display:flex;gap:8px;align-items:center;font-size:12px}.check input{width:auto}.details-list{display:grid;gap:20px}.details-list small{display:block;font-size:11px;margin-bottom:5px;text-transform:uppercase;letter-spacing:.6px}.details-list strong{font-size:13px}.detail-card{padding:22px}.notice{padding:16px 20px;border-radius:9px;background:#eef5ff;color:#3c5f8d;font-size:13px;line-height:1.65;margin-bottom:20px}.demo-banner{padding:10px 24px;background:#fff2d2;color:#79590b;text-align:center;font-size:12px}.mobile-brand{display:none}.loading{padding:70px;text-align:center;color:var(--muted)}dialog{border:0;border-radius:15px;box-shadow:0 20px 80px #09234135;width:min(600px,calc(100% - 32px));padding:30px}dialog::backdrop{background:#132a4560}dialog h2{font-size:23px}.modal-head{display:flex;justify-content:space-between;gap:15px;margin-bottom:20px}.modal-head h2{margin:0}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}.span-2{grid-column:1/-1}#toast{position:fixed;bottom:24px;left:50%;transform:translateX(-50%);z-index:20;background:var(--navy);color:white;border-radius:10px;padding:13px 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.label,.sidebar-footer{display:none}.nav{display:flex;overflow:auto;margin-top:18px}.nav button{padding:10px;white-space:nowrap;font-size:12px}.nav button svg{display:none}.topbar{height:auto;min-height:64px;padding:12px 18px;flex-wrap:wrap}.account-chip{font-size:12px}.content{padding:24px 18px}.page-head{flex-wrap:wrap}h1{font-size:27px}.welcome{padding:22px;display:block}.welcome .btn{margin-top:20px}.stats{grid-template-columns:1fr}.stat{display:grid;grid-template-columns:1fr auto;gap:6px}.stat .value{grid-row:1/3;grid-column:2;margin:0;font-size:26px}.stat .foot{margin:0}.panel-head{padding:18px}.panel-body,.timeline,.reply{padding:18px}th,td{padding:15px}.login{display:block}.login-story{display:none}.login-form{min-height:100vh;padding:30px}.auth-card .brand{display:block;margin-bottom:45px}.form-grid{display:block}.message-head{align-items:flex-start}.message{padding:15px}.filters select{flex:1}dialog{padding:23px}.page-head .btn{width:100%}}